Neighbors Bank Reviews

I cannot recommend Travis and Brooke enough! Dream team and they worked each minute to get the best loan for me! Loved them!

Loan Officer: Travis Williams

NMLS#1689907

Loan type: Purchase

Loan Coordinator Kara Muenks and Lighthouse Credit Consultant Monica Fulkerson were both very instrumental in helping me throughout the process and securing my first home. Kudos to a job well done team!

Loan Officer: Jessica Jamison

NMLS#1542764

Loan type: Purchase

Emma Lloyd and Jessica Seek were outstanding; they responded quickly and explained everything along the way.

Loan Officer: Jessica Seek

NMLS#2110132

Loan type: Purchase

Made our home buying process very easy!

Loan Officer: Chris Looney

NMLS#2538437

Loan type: Purchase

Thank you everyone. We were always told buying a house can be a long complicated process by others but we almost don’t believe it because it was made such a simple process through working with you. We put an offer in on a house the day before Christmas and Neighbors Bank was able to give us our updated pre-approval letter for the offer letter immediately. Through out the process Khalil answered any questions we had immediately. I would/will recommend Neighbors Bank to anyone starting the homebuying process.

Loan Officer: Khalil Diya

NMLS#2329406

Loan type: Purchase

Everyone we worked with is so helpful and makes everything so easy. We couldn’t imagine going through this journey with anyone else.

Loan Officer: Khalil Diya

NMLS#2329406

Loan type: Purchase

I would absolutely recommend Neighbors Bank to anyone starting the home buying process! From start to finish everyone I talked to was so kind and knowledgeable, answered all of my questions clearly and promptly, and the whole dashboard in the Neighbors Bank portal made the document upload and management portion of the loan/underwriting process so easy and stress free.

Loan Officer: Steve Vuckovich

NMLS#1990673

Loan type: Purchase

Melissa and abbie were amazing!! They made my whole family's dream come true. When i was turned down by other banks and companies many of which wouldn't even give me the light of day, neighbors bank and melissa worked hard to get through all the hurdles in my credit file because it was not the best. I had a period of bad behavior that damages my credit but i had been working on it and the credit department with neighbors helped me clear some things up and told me what to say and do with these collections people, they got stuff done in one phone call that i had been trying to do for years on my own. Melissa reassured me even though we had hurdles to jump we were still moving forward with the buying process. They really came through for me in the nic of time. I had a landlord that didnt pay taxes on the property we were renting and the guy dissappeared and the house is being sold at auction next month. The house we lived in was also in bad condition and we needed to move but rent is to high right now and a mortgage and buying our own place was more practical and now i have secured housing for my 3 boys one of which is handicapped and wont have to ever worry about housing for him and we can put down roots and my kids wont be moved from coty to city and school to school like my husband and i were. They are amazing and i truly love them for everything they did for a mom of 3 with a disabled husband and child plus 2 younger boys. I would give them 12 stars out of 10

Loan Officer: Melissa Janke

NMLS#995505

Loan type: Purchase

Jessica and Kara were amazing and always responded immediately to all my questions. Our closing got moved up almost a month early and they made adjustments to everything so quickly and easily. Thanks so much for everything. Our family is so excited for our new home!

Loan Officer: Jessica Jamison

NMLS#1542764

Loan type: Purchase

GARRETT WAS AWESOM. HE IS AN ASSET TO YOUR COMPANY. I WILL RECOMEND HIM AND NEIGHBORS BANK TO ANYONE THAT HINTS AT WANTING A HOME. HE KEPT ME INFORMED EVEN WHEN HUD DIDNT KNOW WHAT THEY WERE DOING. WOKING WITH HIM HAS BEEN A PLEASURE!THE ASSISTANT TO GARRETT, RENEE WHILE KNOWLEDGEABLE, IN SOME AREAS NEEDS TO BE RETRAINED IN CUSTOMER SERVICE, RESPECT FOR CUSTOMERS, AVOIDING MAKING SITUATIONS HIGH CONFLICT, LYING TO THE CUSTOMER WHEN AT FAULT, AND LACK OF ATTENTIVENESS, CAN CLEARLY USE SOME ATTENTION. I CAME VERY CLOSE TO LEAVING NEIGHBORS BECAUSE OF HER. BUT IT WAS GARRETT THAT REASSURED ME AND LISTENED TO OUR GREIVANCES. EVEN WHEN I TOLD RENEE TO NO LONGER CONTACE ME SHE CHOSE TO DO SO BY YELLING AND SCREAMING AT ME THROUGH THE PHONE. SHE IS UNSCHOOLED & UNTAUGHT. SHE WILL BE THE PROBLEM WHEN IT COMES TO CUSTOMER LOSS!

Loan Officer: Garret Ennenbach

NMLS#1968118

Loan type: Purchase

Awesome Bank to work with. Very nice and respectful Folks. They made are home buying very easy and fast. We was comfortable with them always there to answer any questions we had no matter the time of day or holiday to weekends off. Thank you for everything Neighbors Bank.

Loan Officer: Travis Williams

NMLS#1689907

Loan type: Purchase