Unedited reviews from borrowers nationwide
4,520
Total Customer Reviews
96%
Would recommend Neighbors Bank
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It was a very clear and easy process. Everyone who I spoke to was helpful and polite.
I’m really happy that I chose Neighbors Bank for my home loan. All the staff I dealt with were very supportive and professional. They were quick to respond when I had questions. They made the process easy for me especially since I knew nothing about buying a home. I would definitely recommend Neighbors Bank. 😁
Had a great experience using Neighbors Bank. Top notch customer service and painless closing. Highly recommend!
Fantastic, Fantastic, Fantastic. Neighbors bank helped us get into our first home.
My experience with Neighbors Bank started out great but hit some major snags along the way, due mostly to a frustrating lack of communication. With my closing date changing multiple times, my realtor and I were left scrambling to ensure that I could assume early occupancy of the residence so I would not be without a place to stay because of the deadline of leaving the home I was in. Once my loan officer went out on vacation, communication about the steps I needed to take were almost non-existent. I would recommend Heather again but not the whole team that I worked. This is solely because of issues that were not addressed or communicated to me in a timely manner and in some cases, not at all. Several of my voicemails and emails to the additional team members went unanswered completely. I am grateful that Neighbors Bank was willing to help me secure my loan for my home but I will not be using them for funding again if the need ever arises.