Unedited reviews from borrowers nationwide
4,490
Total Customer Reviews
96%
Would recommend Neighbors Bank
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Don't waste time with another company. Neighbors Bank is the best!
Jessica and Emma are awesome we closed in less than a month
Wanted too much details about accounts when they could see every transaction
Erich has been great since day 1. Checked up on me every time and is always available when needed. Very easy to talk to and he talks in a very understanding and compassionate way. I would have never asked for a different loan officer. I told him to keep doing what he's doing. I would absolutely recommend him to everyone. 11/10.
Neighbors Bank made my home buying journey possible. I shopped around once my credit was ran and no other bank/Lender came close to what Neighbors Bank offered. Initially, I was only inquiring about my score (thinking I was way off) within minutes I was pre-approved. After finding a home, the process between contingent approval and clear to close took no time. Doing it all online made it easier. Whatever they asked for, I was able to send online immediately. If you are ready or in doubt, reach out to Neighbors Bank!
If you are a first time home buyer, like me and my husband, then Neighbors bank is the best option for you! They laid out the entire process from the beginning and were an absolute joy to work with! They made the hectic process as simple as can be and will answer all your questions along the way. We are so happy with our experience and would recommend them to everyone!
Tyler Grace also helped us in our home buying journey. He also answered all questions in a timely, friendly manner.
Neighbors Bank provided the opportunity for me to become a homeowner. Though there were moments of frustration the team worked diligently to make the process go through smoothly.
Very thorough throughout the entire process and answered all of my questions quickly. Communicated through text as well as email and phone which was convenient.
Everyone at Neighbors Bank was friendly and knowledgeable! Their user-interface for completing tasks, uploading files, and reading documents was simple to use. Everyone was professional and kind, and they made buying our first house such a pleasant experience!
Kara and Jessica were great! Very fast to respond, kind, and honest with us. Would recommend!
Justina, Josh, and our loan team, including the underwriter were able to pull everything together for us when we were thrown into a very difficult situation. We are very thankful for their time and efforts.